Due to our number of employees and lack of other reasons under the Data Protection Regulation, we are not obliged to appoint a data protection officer.
Handling of personal data
We store and process personal data that we receive from our customers, service providers and suppliers (for instance by the submission form [The collected data can be seen from the input mask] or e-mail).
We process your personal information if you submit a query, receive a quote from us or sign a contract with us. We process your personal information to fulfil the contract, especially for providing analysis data and invoicing.
We also process your personal data for purposes, which include fulfilling our legal obligations, safeguarding a legitimate interest, or on the basis of the consent that you have granted us.
We process your personal data with particular consideration of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
Depending on the legal basis, this concerns the following categories of personal data:
- First name, surname
- Communication data (telephone number, e-mail address)
- Invoice data/sales data
- Payment data
We may be required to pass on your personal data to other entities, such as to authorities for the fulfilment of legal reporting obligations.
- Financial authorities
- Customs authorities
- Social insurance agencies
To enter into a business relationship you must provide us with the personal data required to implement the contractual relationship, or that we are required to collect due to legal stipulations. If you do not provide us with this data, we will not be able to implement or perform the contractual relationship.
Multiplexion is not using tracking and data analysis services such as Google Analytics.
Access data / server log files
The provider (or his web space provider) collects data about every access to the offer (so-called server log files). Access data includes:
Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
Links to other sites
We provide links to other websites for your convenience and information. These websites may have their own privacy statements or policies in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked websites or their use.
Revocation, changes, corrections and updates
The user has the right, upon request, to receive free information about the personal data that has been stored about him. In addition, the user has the right to correction of incorrect data, blocking and deletion of his personal data, as far as no legal duty of storage is contrary. Furthermore, you have a right of appeal to the data protection supervisory authority responsible (Art. 77 GDPR in conjunction with § 19 BDSG). You also have the right to complain to the relevant national data protection authority in case these rights are not complied with. An overview of the national data protection authorities is available at the following link: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
Changes to this information
If the purpose or methods of the processing of your personal data are subject to significant changes, we will update this information in a timely manner.